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Request to Exception to Enrollment Policy FAQs

What factors are considered in the review of a Request for Exception to Enrollment Policy (REEP)?

The Exception to Enrollment Policy Committee considers two primary factors:

  • Attendance and participation
  • Circumstance(s) that led to the student’s inability to attend/participate in course(s)

Specifically, exceptions to enrollment policy require that the student document:

  • Evidence of last date of attendance/participation in a course(s) prior to the published enrollment deadline (i.e. last day to drop with a W) AND
  • Evidence of an extenuating and unpredictable circumstance that resulted in the student’s inability to continue in the course(s) beyond the published enrollment deadline.

 

Why is Course Attendance/Participation important?

In accordance with State requirements and institutional accreditation standards, UMBC is required to accurately reflect a student’s enrollment status on the student’s academic record.  UMBC is also required to routinely report official enrollments to the State and other agencies. Like most public institutions, UMBC’s enrollment reporting and academic records are routinely audited.

While the general assumption is that a student is actively attending/participating in a course(s) for which they are enrolled, the Enrollment Exception Committee may consider Requests for Exceptions to Enrollment Policy in which there is evidence that the student stopped attending/participating in the course(s) prior to the published enrollment deadline date (i.e.: last day to drop with a W).  In order to verify that course attendance/participation ceased prior to the published enrollment deadline date (i.e. last day to drop with a W), written verification from the course instructor documenting the student’s last date of attendance/participation or documenting non-attendance/non-participation is required.

What does “Extenuating and Unpredictable Circumstance” mean?

An extenuating and unpredictable circumstance is typically an event which is severe and unique in nature, occurring after the start of the enrollment period in question and prohibits continued enrollment.

Failure to attend/participate in a course(s), in itself, does not warrant an exception to enrollment policy.  In addition to attendance/participation verification (explained above), the student must document an extenuating and unpredictable circumstance preventing him/her from continuing attendance/participation in the course(s).  Examples of extenuating and unpredictable circumstances include, but are not limited to, military deployment, personal medical emergencies, and death of an immediate family member. All of these examples require documentation from the corresponding third party entity – i.e.: U.S. branch of the military, hospital discharge papers or doctor’s notes, and death certificate. Only third party documentation is acceptable. Documentation must reflect that the circumstances occurred on or immediately prior to the last date of attendance/participation.

 

What does ‘Third Party Documentation” mean?

Third party documentation comes from an agency (i.e.: different school, hospital, military, employer, etc.) that shows evidence of the unpredictable nature of the circumstance which prevented the student’s ability to attend/participate or ability to continue attendance/participation.

 

What are the steps for the Exception to Enrollment Policy Process?

Step #1 – Consider the implications for dropping course(s) – for example, adjustment to your financial aid that may result in a balance due.

Step #2 – If the drop deadline has not passed for the enrollment period, drop the course(s) you no longer wish to be enrolled in via myUMBC; submit a Help Ticket (http://registrar.umbc.edu/contact/) to the Registrar, if necessary.

Step #3 – Gather and submit the third party documentation (medical, death, military, etc.) for your extenuating and unpredictable circumstance(s).

Step #4 — Ask the instructor(s) to send an email to enrollment@umbc.edu to report your last date of attendance/participation in the course(s).

Step #5 – AFTER completing steps 1-4, log into myUMBC and complete the online Request for Exception to Enrollment Policy form.

What if I continued attending/participating in the course(s) beyond the published enrollment deadline?

As noted earlier, UMBC is required to accurately report and reflect a student’s enrollment status on his/her academic record. As such, the Enrollment Exception Committee is unable to consider requests for exceptions to enrollment policy in which a student’s attendance/participation extended beyond the published enrollment deadline date (i.e.: last day to drop with a W).

 

What if I cannot document an extenuating and unpredictable circumstance?

As noted earlier, for compliance and audit purposes, requests for exceptions to enrollment policy must present third-party documentation of an extenuating and unpredictable circumstance occurring on or immediately prior to the last date of attendance/participation, which prevented continuation of enrollment.  If the documentation is unavailable or does not comply with the documentation requirements, the Enrollment Exception Committee is unable to consider the request.

 

When must the supporting documentation be submitted?

To expedite review of your request, supporting documentation should be submitted along with completion and submission of the request form. If supporting documentation is not available at the time the request form is being completed, the student may submit the request form and follow up immediately with supporting documentation. Please note, requests not accompanied by supporting documentation will be denied after 10 working days.   

To expedite review of your request, third-party documentation regarding unpredictable/extenuating circumstances can be submitted via the online Request for Exception to Enrollment Policy form. Other options for submitting supporting documentation include email, fax, postal mail, or hand delivery to:

UMBC
Office of Enrollment Management
Library Pondside
1000 Hilltop Circle
Baltimore, MD 21250
Email: enrollment@umbc.edu
Fax: 410-455-1094

 

What if all enrollment deadlines have not passed?

As stated earlier, the student must drop the course(s) or withdraw PRIOR TO submitting the request form. If enrollment deadlines have not passed, instructors cannot report last date of attendance and last date of participation while the student remains enrolled. The Committee will not consider requests for exceptions to enrollment policy in which the student is officially enrolled. In some cases, the student may have to submit a Help Ticket (http://registrar.umbc.edu/contact/) to the Registrar’s Office to facilitate the withdrawal.

 

What if none of the exception to enrollment policy options are applicable to me?

If you are attempting to add a course late, there is a separate petition process administered by the Office of Undergraduate Education (OUE petitions) for late course add requests. . The Office of Undergraduate Education administers other types of petitions as well.

If you have concerns regarding the course or the instructor, contact the Chair of the academic department to address your concerns.

If you have a dispute about a particular charge on your bill, contact Student Business Services (SBS).

 

What is the outcome of this process?

The Exception to Enrollment Policy Committee determines if both components of documentation warrant an approval of an exception to enrollment policy. The decision notification will indicate whether there will be an adjustment to enrollment.

Approvals

If the request is approved or partially approved, an enrollment adjustment will be reflected on the student’s record. Students should review theirenrollment record (i.e. transcript) approximately 10 working days after the decision notification is received to verify that  the enrollment adjustment has been processed.

Denials

If the request is denied, there will be no enrollment adjustment and the student’s enrollment record will remain as is.

Cancellations

If the request is cancelled, it could be for one or more of the following reasons (list is not comprehensive):

– Documentation was not submitted or was incomplete

– Referred to OUE or other relevant department for assistance or consideration

– Student requested  cancellation of the request

If my enrollment exception request is approved, will I receive a refund on my tuition and mandatory fees?

Approved enrollment exception requests may or may not result in a tuition refund. Refunds depend on the “effective date” of the approved withdrawal. The “effective date” of the approved withdrawal depends on the documented last date of attendance/participation in the course(s). If the effective date of the approved drop or withdrawal falls within the university’s refund schedule period (http://sbs.umbc.edu/drop-and-withdrawal/), then a refund will be generated. Student Business Services can address specific questions about tuition billing and refund policies.

 

What are my options if I am not eligible for an exception to enrollment policy?

Students seeking alternatives to an exception to enrollment policy may wish to explore one of the following options:

 

Course Incomplete (undergraduates)

Course Incomplete (graduate)

Course Repeat