Contact Office Of Enrollment Management

The Office of Enrollment Management (OEM) will continue to provide all service through alternative formats during the campus response to COVID-19. Below you will find information about the process for Exception to Enrollment Policy. Further information is available here about OEM and additional resources.

Exception to Enrollment Policy

To request an exception to enrollment policy, including last day to drop course(s), last day for term withdrawal and
last day to cancel enrollment:
Exception to Enrollment Policy Request FAQs
Exception to Enrollment Policy Request Form (You must use your myUMBC login to access this form.)

Appointment Scheduling (read below before making an appointment)
While the request form and FAQs provide all of the information you need for this process, including the documentation requirements, we understand that you might have questions after you have reviewed these resources or after submitting the request form. An appointment is not necessary for this process. As needed, use the link above to schedule an appointment with Bridget Watson. If you need to connect with your financial aid counselor prior to submitting this request, please use this link. Take note of the timing of your request and the published academic deadlines for dropping and withdrawal before booking an appointment. During remote instruction periods, Ms. Watson will conduct appointments by phone or video conferencing. Contact our office at or 410-455-2292 if you have questions about scheduling or if you have questions about
the process for Exception to Enrollment Policy.

If you would like immediate assistance help is available via our Virtual Front Counter space beginning August 27th. We are currently experiencing high volumes of traffic. To expedite your issue please read our Frequently Asked Questions document above. If you still require assistance a link for Live help is located at the bottom of the page. The Virtual Front Desk is available Monday – Friday from 8:30AM to 4:30PM.

Virtual Front Desk